Organizational injustice and emotional labor in the hospitality industry : a theoretical review /
Valeriya Shapoval.
- Amsterdam ; Elsevier, September 2019.
- Volume 66, pages 56-64, illustration.
International Journal of Hospitality Management, v. 81, pages 56-64, August 2019.
Organizational injustice. Emotional labor. Cognitive theory appraisal theory.