Chan, Wei Leong.

Antecedents and outcome of job embeddedness : evidence from four and five-star hotels / Wei Leong Chan, Jo Ann Ho, Murali Sambasivan, Siew Imn Ng. - Amsterdam ; Elsevier, September 2019. - Volume 66, pages 37-45, illustration.

International Journal of Hospitality Management, v. 81, pages 37-45, August 2019.


Off-the-job embeddedness.
On-the-job embeddedness.
Proactive customer service performance.

DPer 647.94068 In821 August-October 2019