Examining structural relationships among sport service environments, excitement, consumer-to-consumer interaction, and consumer citizenship behaviors /
Kyungyeol (Anthony) Kim, Kevin K. Byon, Wooyeol Baek, Antonio S. Williams.
- Amsterdam ; Elsevier, September 2019.
- Volume 66, pages 313-325, illustration.
International Journal of Hospitality Management, v. 81, pages 313-325, August 2019.
Consumer-to-consumer interaction. Service environments. Excitement.