TY - BOOK AU - Lockwood, Andrew. AU - Lockwood, Andrew. AU - Pyun, Kyunghee. TI - How do customers respond to the hotel servicescape? U1 - DPer 647.94068 In821 August-October 2019 PY - 2019/// CY - Amsterdam ; PB - Elsevier, KW - Servicescape KW - Hotels KW - Emotional response N1 - International Journal of Hospitality Management, v. 81, pages 321-241, August 2019 ER -