TY  - BOOK
AU  - Choi, Hyung-Min. 
AU  - Choi, Hyung-Min 
AU  - Mohammad, Abuelkassem A.A.
AU  - Kim, Woo Gon. 
TI  - Understanding hotel frontline employees emotional intelligence, emotional labor, job stress, coping strategies and burnout
U1  - DPer 647.94068 In821 August-October  2019 v. 81-83 
PY  - 2019///
CY  - Amsterdam
PB  - Elsevier, 
KW  - Emotional intelligence
KW  - Emotional labor
KW  - Job stress
N1  - International Journal of Hospitality Management, vol. 81, pages 199-208, August 2019
ER  -