Ye, Yijiao.

Negative workplace gossip and service outcomes : an explanation from social identity theory / Yijiao Ye, Hong Zhu, Xincai Deng, Zhirong Mu. - Amsterdam ; Elsevier, September 2019. - Volume 66, pages 159-168 : illustration ; 28 cm.

International Journal of Hospitality Management, vol. 81, pages 159-168, August 2019.


Negative workplace gossip.
Organizational identification.
Hostile attribution bias.

DPer 647.94068 In821 August-October 2019 v. 81-83