When do satisfied employees become more committed ? a multilevel investigation of the role of internal service climate - Wong, Ipkin Anthony; Wong, Ipkin Anthony; Ma, Erdan; Chan, Suk Ha Grace; Huang, GuoQiong Ivanka; Zhao, Tong. (Amsterdam ; Elsevier, 2019)
International Journal of Hospitality Management, vol. 81, pages 125-135, August 2019.
Keywords: Casino; Perceived health; Job satisfaction