Teng, Hsiu-Yu.

Job crafting and customer service behaviors in the hospitality industry : mediating effect of job passion / Hsiu-Yu Teng. - Amsterdam ; Elsevier, Agust 2019. - Volume 66, pages 34-42 : illustration ; 28 cm.

International Journal of Hospitality Management, vol. 81, pages 34-42, August 2019.


Job crafting.
Job passion.
Customer service behaviors.

DPer 647.94068 In821 August-October 2019 v. 81-83