TY - BOOK AU - Zhang, Jurui. AU - Zhang, Jurui. TI - Listening to the consumers: exploring review topics on airbnb and their impact on listening performance U1 - DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4 PY - 2019/// CY - USA PB - Taylor & Francis Group, KW - Consumer satisfaction KW - Consumer behavior N1 - Journal of Marketing Theory and Practice, vol. 27, no. 4, pages 371-389, Fall 2019 ER -