Forging a stronger academic-practitioner partnership—the case of net promoter score (NPS) /
Neil Thomas Bendle, Charan K. Bagga, and Alina Nastosoiu.
- USA ; Taylor & Francis Group, Spring 2019.
- volume 27, pages 210-226, illustration.
Journal of Marketing Theory and Practice, vol. 27, no. 2, pages 210-226, Spring 2019.