Barnes, Donald C. <br/><br/>
Customer delight :  a review and agenda for research / 
Donald C.Barnes and Alexandra Krallman. 
 - USA ;  Taylor & Francis Group,  Spring 2019. 
 - volume 27, pages 174-195,  illustration. 
<br/><br/> Journal of Marketing Theory and Practice, vol. 27, no. 2, pages 174-195, Spring 2019. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.<br/>Customer relations.<br/>Service industries.
<br/><br/><label>Dewey Class. No.: </label>DPer 658.8 J826 Winter-Fall 2019 v. 27 n. 1-4