TY  - BOOK
AU  - Shum, Cass.
AU  - Shum, Cass.
AU  - Ghosh, Ankita.
AU  - Gatling, Anthony.
TI  - Prosocial rule-breaking to help coworker: nature, causes, and effect on service performance  
U1  - Dper 647.94068 In821 April-May 2019 v. 78-79 
PY  - 2019///
CY  - Amsterdam ; 
PB  - Elsevier , 
KW  - Helping coworkers
KW  - Prosocial rule-breaking
KW  - Service performance
N1  - International Journal of Hospitality Management, vol. 79, pages 100-109, May 2019
ER  -