TY - BOOK AU - Ye, Shun. AU - Ye, Shun. AU - Ying, Tianyu. AU - Zhou, Lingqiang. AU - Wang, Tianyi. TI - Enhancing customer trust in peer-to-peer accommodation: a "soft" strategy via social presence U1 - Dper 647.94068 In821 April-May 2019 v. 78-79 PY - 2019/// CY - Amsterdam ; PB - Elsevier , KW - Peer-to-peer accommodation KW - Social presence KW - Structural equation model (SEM) N1 - International Journal of Hospitality Management, vol. 79, pages 1-10, May 2019 ER -