TY - BOOK AU - Aakash, Aakash. AU - Aakash, Aakash. AU - Aggarwal, Anu Gupta. TI - Assessment of hotel performance and guest satisfaction through eWOM: big data for better insights U1 - DPer 647.94068 In821 2022 v. 23 n. 1-4 PY - 2022/// CY - United Kingdom PB - Taylor & Francis Group, LLC KW - Big data KW - Feature importance KW - Guest satisfaction N1 - International Journal of Hospitality & Tourism Administration, vol. 23, no. 2, pages 317-346, 2022 ER -