Assessment of hotel performance and guest satisfaction through eWOM : big data for better insights /
Aakash Aakash and Anu Gupta Aggarwal.
- United Kingdom ; Taylor & Francis Group, LLC , 2022.
- Volume 23, pages 317-346 : illustration ; 26 cm.
International Journal of Hospitality & Tourism Administration, vol. 23, no. 2, pages 317-346, 2022.