Altinay, Levent.

The influence of customer-to-customer interactions on elderly consumers' satisfaction and social well-being / Levent Altinay, Haiyan Song, Melih Madanoglu, and Xuan Lorna Wang. - Amsterdam ; Elsevier , April 2019. - Volume 78, pages 223-233 : illustration ; 28 cm.

International Journal of Hospitality Management, vol. 78, pages 223-233, April 2019.


Customer satisfaction.
Elderly consumers.
Hospitality.

Dper 647.94068 In821 April-May 2019 v. 78-79