Moreo, Andrew. <br/><br/>
How emotional displays and service quality impact satisfaction and loyalty :  a gendered look / 
Andrew Moreo, Lisa Cain, Imran Rahman, and Yangsu Chen. 
 - Philadelphia ;  	  Taylor & Francis Group ,  November-December 2019. 
 - Volume 22, pages 563-581 :   illustration ;  26 cm. 
<br/><br/> Journal of Foodservice Business Research, vol. 22, no. 6, pages 563-581, November-December 2019. 
<br/><br/><label>Dewey Class. No.: </label>DPer 647.95 J826 January-December 2019 v. 22 n. 1-6