b hysical displays of remorse increase positive responses to public apologies, but have negligible effects on forgiveness /c - Hornsey, Matthew J.; Hornsey, Matthew J.; Harris, Emily A.; Okimoto, Tyler G.; A. Wohl, Michael J.; Thai, Michael; Wenzel, Michael (Washington ; American Psychological Association, 2020)
Journal of Personality and Social Psychology , vol. 119, no. 2 , pages 367-389, August 2020.
Keywords: Attitude (Psychology).; Forgiveness; Trust