Gupta, N Srinivasa Total quality management/ N Srinivasa Gupta - 2nd Edition - New Delhi: Tata McGraw-Hill Private Limited, c2009. - 212 pages: illustrations; 21.5 cm. Include appendix. ISBN: 9780070153646 Subjects--Topical Terms: Total quality management Dewey Class. No.: DC 658 / G95t