Bath, Jatinderpreet Kaur. <br/><br/>
Seeking consumer forgiveness :	  face management by frontline employees / 
Jatinderpreet Kaur Bath and Anupam Bawa. 
 - Philadelphia ;   Taylor & Francis Group ,   Fall 2020. 
 - Volume 28, pages 387-402 :  illustration ;  28 cm. 
<br/><br/> Journal of Marketing Theory and Practice, vol. 28, no. 4, pages 387-402, Fall 2020. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.	<br/>Consumers.
<br/><br/><label>Dewey Class. No.: </label>DPer 658.8005 J826 Winter-Fall 2020 v. 28 n. 1-4