TY - BOOK AU - Story, John. AU - Story, John. TI - Brands we love to hate : : differences in perceived versus observed driver behaviors U1 - DPer 658.8005 J826 Winter-Fall 2020 v. 28 n. 1-4 PY - 2020/// CY - Philadelphia PB - Taylor & Francis Group , KW - Trademarks. KW - Consumers N1 - Journal of Marketing Theory and Practice, vol. 28, no. 3, pages 242-255, Summer 2020 ER -