Perceived market orientation in the product return experience and its impact on post-purchase behavior /
Robert S. Moore, Joel E. Collier, Zachary Williams, and Melissa L. Moore.
- Philadelphia ; Taylor & Francis Group , Summer 2020.
- Volume 28, pages 213-225 : illustration ; 28 cm.
Journal of Marketing Theory and Practice, vol. 28, no. 3, pages 213-225, Summer 2020.