Gendering the voiced complaining behavior of customers in small restaurant environments : a case of college students in Zimbabwe /
Takawira Munyaradzi Ndofirepi.
- USA ; Taylor & Francis Group , November-December 2020.
- Volume 23, pages 473-498 : illustration ; 26 cm.
Journal of Food Service Business Research, vol. 23, no. 6, pages 473-498, November-December 2020.
Restaurants. Students. Voiced complaining.
DPer 647.95 J826 January-December 2020 v. 23 n. 1-6