Ndofirepi, Takawira Munyaradzi.

Gendering the voiced complaining behavior of customers in small restaurant environments : a case of college students in Zimbabwe / Takawira Munyaradzi Ndofirepi. - USA ; Taylor & Francis Group , November-December 2020. - Volume 23, pages 473-498 : illustration ; 26 cm.

Journal of Food Service Business Research, vol. 23, no. 6, pages 473-498, November-December 2020.


Restaurants.
Students.
Voiced complaining.

DPer 647.95 J826 January-December 2020 v. 23 n. 1-6