Christou, P.  <br/><br/>
Guests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context / 
P. Christou, A. Avloniti, A. Farmaki. 
 - Amsterdam :   Elsevier,   ŠJanuary 2019. 
 - v 76PA, pages 152-162: illustrations. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.<br/>Hospitality industry.
<br/><br/><label>Dewey Class. No.: </label>DPer 910.46 T156 2019 v76PA-76PB