Yen, Chih-Lun Alan The effects of hotel attribute performance on electronic word-of-mouth (eWOM) behaviors / Chih-Lun Alan Yen, Chun-Hung Hugo Tang. - Amsterdam : Elsevier, ŠJanuary 2019. - v 76PA, pages 58-70. Subjects--Topical Terms: Employee morale.Hospitality industry. Dewey Class. No.: DPer 910.46 T156 2019 v76PA-76PB