TY - BOOK AU - Yao, Tang AU - Yao, Tang AU - Qiu, Qi AU - Wei, Yigang TI - Retaining hotel employees as internal customers : : effect of organizational commitment on attitudinal and behavioral loyalty of employees U1 - DPer 910.46 T156 2019 v76PA-76PB PY - 2019/// CY - Amsterdam : PB - Elsevier, KW - Personnel management KW - Employee morale KW - Hospitality industry ER -