TY  - BOOK
AU  - 
TI  - Innovation, sustainable HRM and customer satisfaction
PY  - 2019///
CY  - Amsterdam : 
PB  - Elsevier, 
KW  - Hospitality industry
KW  - Consumer satisfaction
KW  - Satisfaction
N1  - International Journal of Hospitality Management. v 76PA : pages 102-110. Jan 2019
ER  -