TY  - BOOK
AU  - Bajao, Grayfield T. , author
AU  - Osorno, Rene D.
TI  - Front office operations : : a guide to effective customer services
SN  - 9786214180943
U1  - DFil 647.94068 2019
PY  - 2019///
CY  - Quezon City : 
PB  - Wiseman's Books Trading, 
KW  - Hotel front desk personnel
KW  - Hotel management.
KW  - Hotels -- Employees
N1  - Includes bibliographical references

ER  -