TY - BOOK AU - Cornell, Daryl Ace V., AU - Manzano, Ronald G., AU - Cruz, Reil G., TI - Quality service management in tourism and hospitality SN - 9786210403794 U1 - DFil 647.940685 2020 PY - 2020/// CY - Manila, Philippines PB - Rex Bookstore KW - Hospitality industry -- Management. KW - Tourism -- Management. N1 - Includes bibliographical references and index ER -