TY - BOOK AU - Franklin, Bob AU - Hogan, Mike AU - Langley, Quentin AU - Mosdell, Nick AU - Pill, Elliot TI - Key concepts in public relations SN - 9781412923194 U1 - DC 659.2 2009 PY - 2009/// CY - Los Angeles, CA: PB - SAGE, KW - Public relations N1 - Includes bibliographical references ER -