McMains, Michael J. <br/><br/>
Crisis negotiations:  Managing critical incidents and hostage situations in law enforcement and corrections/ 
Michael J. Mcmains 
 - 5th Edition 
 - Massachusetts:  Anderson Publishing,  c2014. 
 - xx, 568 pages:  illustrations;  23.7 cm. 
<br/><br/> Include index. 
<br/><br/><label>ISBN: </label>9781455776474 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hostage negotiations--United States<br/>Crisis management--United States<br/>Law enforcement--United States
<br/><br/><label>Dewey Class. No.: </label>DC 363.23  / M22