TY - BOOK AU - Benyon,David TI - Designing user experience AV - QA76.9.H85 B45 2017 U1 - DC 004.019 2019 PY - 2019/// CY - United Kingdom PB - Pearson Education Limited KW - Human-computer interaction KW - Interactive computer systems KW - Design KW - User interfaces (Computer systems) N1 - Earlier editions given title: Designing interactive systems; Includes bibliographical references and index; PART I: THE ESSENTIALS OF DESIGNING USER EXPERIENCE -- 1 An introduction to user experience; 2 PACT: a framework for UX; 3 The process of UX design; 4 Cross Channel UX; 5 Usability; 6 Experience design -- PART II: TECHNIQUES FOR DESIGNING INTERACTIVE SYSTEMS -- 7 Understanding; 8 Envisionment; 9 Design; 10 Evaluation; 11 Task analysis; 12 Visual interface design; 13 Multimodal interface design -- PART III: CONTEXTS FOR DESIGNING INTERACTIVE SYSTEMS -- 14 Designing apps and websites; 15 Social media; 16 Collaborative environments; 17 Agents and avatars; 18 Ubiquitous computing; 19 Mobile computing; 20 Wearable computing -- PART IV: FOUNDATIONS OF UX DESIGN -- 21 Memory and attention; 22 Affect; 23 Cognition and action; 24 Social interaction; 25 Perception and navigation N2 - A comprehensive introduction to the practical issue of creating interactive systems, services and products from a human-centred perspective. It develops the principles and methods of humancomputer interaction (HCI) and Interaction Design (ID) to deal with the design of twenty-first-century computing and the demands for improved user experience (UX). It brings together the key theoretical foundations of human experiences when people interact with and through technologies ER -