TY - BOOK AU - Lee, Ana Marie Kristine S. AU - Lee, Ana Marie Kristine S. AU - Barota, Leah G. AU - Tampos, Ronel. TI - Service quality and customer satisfaction in government- owned and controlled corporation (GOCC) agencies U1 - UT 1031 2018 PY - 2018/// CY - Digos City PB - UMDC KW - Business Administration KW - Marketing Management KW - Undergraduate thesis ER -