How do customers respond to the hotel servicescape? / Andrew Lockwood, Kyunghee Pyun.
Material type:
TextPublication details: Amsterdam ; Elsevier, September 2019.Description: Volume 66, pages 321-241, illustrationSubject(s): DDC classification: - DPer 647.94068 In821 August-October 2019
| Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Periodicals
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UM Digos College - LIC | Periodicals | DPer647.94068 August-October 2019 v. 81-83 (Browse shelf(Opens below)) | Not for loan | Periodical Article |
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| DPer647.94068 August-October 2019 v. 81-83 Understanding hotel frontline employees emotional intelligence, emotional labor, job stress, coping strategies and burnout / | DPer647.94068 August-October 2019 v. 81-83 What drives customers' willingness to pay price premiums for luxury gastronomic experiences at Michelin-starred restaurant / | DPer647.94068 August-October 2019 v. 81-83 Innovative capacity, quality certification and performance in the hotel / | DPer647.94068 August-October 2019 v. 81-83 How do customers respond to the hotel servicescape? / | DPer647.94068 August-October 2019 v. 81-83 Using interactive technologies to influence guests' unplanned dollar spending in hotels / | DPer647.94068 August-October 2019 v. 81-83 Pricing strategies on Airbnb : are multi-unit hosts revenue pros? / | DPer647.94068 August-October 2019 v. 81-83 In search of diners responsive to health cues : insights from U.S. consumers / |
International Journal of Hospitality Management, v. 81, pages 321-241, August 2019.
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