Total quality in research and development / Gregory C. McLaughlin
McLaughlin, Gregory C.,author.
Total quality in research and development / Gregory C. McLaughlin Gregory C. McLaughlin. - Delray Beach, Fla. : St. Lucie Press, ©1995. - xv, 256 pages : ill. ; 24 cm illustration; 24 cm. - The St. Lucie Press total quality series. .
Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E.
Includes glossary.
1884015026
Research.
Total quality management.
DC 658.4013 / M22
Total quality in research and development / Gregory C. McLaughlin Gregory C. McLaughlin. - Delray Beach, Fla. : St. Lucie Press, ©1995. - xv, 256 pages : ill. ; 24 cm illustration; 24 cm. - The St. Lucie Press total quality series. .
Total quality in R&D -- Overview of total quality -- Present R&D paradigm -- Present R&D systems -- Beginning the systematic improvement process -- Planning and diagnosing -- QFD: a tool for managing customer satisfaction -- ISO 9000 in R&D: a view to the future -- Case study: total quality at Corning's RD&E.
Includes glossary.
1884015026
Research.
Total quality management.
DC 658.4013 / M22