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Cases in operations management : building customer value through world-class operations/

Cases in operations management : building customer value through world-class operations/ edited by Robert D. Klassen and Larry J. Menor. - London: Sage Pub., c2006. - x, 425 pages: illustrations; 24 cm.

Includes bibliographical references.

ISBN: 1-41291371-3

Subjects--Topical Terms:
Production management --Case studies

Dewey Class. No.: DC 658.5 / C26

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