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Managing and delivering performance :

Marr, Bernard

Managing and delivering performance : how government, public sector and not-for-profit organizations can measure and manage what really matters / Bernard Marr - Amsterdam : Elsevier, c2009. - xii, 295 pages : illustrations ; 23 cm

Includes bibliographical references and index

ISBN: 978-0-7506-8710-2 (pbk.)

Subjects--Topical Terms:
Public administration
Performance standards -- Management
Strategic planning
Organizational effectiveness
Public administration -- Case studies

Dewey Class. No.: DC 351 / M35

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