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Readiness of upscale and luxury-branded hotels for digital transformation /

Lam, Carmen.

Readiness of upscale and luxury-branded hotels for digital transformation / Carmen Lam and Rob Law. - Amsterdam ; Elsevier , May 2019. - Volume 79, pages 60-69 : illustration ; 28 cm.

International Journal of Hospitality Management, vol. 79, pages 60-69, May 2019.


Agility.
Customer-centrism.
Innovation adoption.

Dper 647.94068 In821 April-May 2019 v. 78-79