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Quality service management in tourism and hospitality /

Baluyot, Michael Bhobet B.

Quality service management in tourism and hospitality / Michael Bhobet B. Baluyot. - Manila : Mindshapers Co., Inc., ©2021. - viii, 141 pages : illustrations ; 23 cm.

Includes references.

ISBN: 9786214063321

Subjects--Topical Terms:
Hospitality industry --Management.
Tourism --Management.

Dewey Class. No.: DFil 647.940685 / B219

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