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Guests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context /

Christou, P.

Guests' perceptions of emotionally expressive and non-expressive service providers within the hospitality context / P. Christou, A. Avloniti, A. Farmaki. - Amsterdam : Elsevier, ©January 2019. - v 76PA, pages 152-162: illustrations.

Subjects--Topical Terms:
Consumer satisfaction.
Hospitality industry.

Dewey Class. No.: DPer 910.46 T156 2019 v76PA-76PB

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