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Co-creating service experience /

Jaakkola, Elina.

Co-creating service experience / Elina Jaakkola, Anu Helkkula, and Leena Aarikka-Stenroos. - Emerald Publishing Limited, ©2015. - 167 pages; - Journal of Service Management: Volume 26, Issue 2 .

Includes index.

ISBN: 9781785602375

Subjects--Topical Terms:
Management.
Service industries -- Management -- Periodicals.
Service industries -- Management.

Dewey Class. No.: AV-Eb 658 / J117

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